ONLINE PRIVACY POLICY AGREEMENT

July 01, 2024

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs (Relax & Retreat Hot Tubs) values its
users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use
personal information from those who visit our website or make use of our online facilities and
services, and what we will and will not do with the information we collect. Our Policy has
been designed and created to ensure those affiliated with TNT Spa Movers, Inc Dba. Relax
And Retreat Hot Tubs of our commitment and realization of our obligation not only to meet,
but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make
sure that you are up to date with the latest changes, we advise you to frequently visit this page.
If at any point in time TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs decides to
make use of any personally identifiable information on file, in a manner vastly different from
that which was stated when this information was initially collected, the user or users shall be
promptly notified by email. Users at that time shall have the option as to whether to permit the
use of their information in this separate manner.

This Policy applies to TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs, and it governs
any and all data collection and usage by us. Through the use of
www.relaxandretreathottubs.com, you are therefore consenting to the data collection
procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by
companies that TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs does not control, nor
by individuals not employed or managed by us. If you visit a website that we mention or link
to, be sure to review its privacy policy before providing the site with information. It is highly
recommended and suggested that you review the privacy policies and statements of any
website you choose to use or frequent to better understand the way in which websites garner,
make use of and share the information collected.

Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if
you elect not to do so, we reserve the right not to register you as a user or provide you with
any products or services. This website collects various types of information, such as:

· Voluntarily provided information which may include your name, address, email
address, billing and/or credit card information etc. which may be used when you
purchase products and/or services and to deliver the services you have requested.

· Information automatically collected when visiting our website, which may include
cookies, third party tracking technologies and server logs.

In addition, TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs may have the occasion to
collect non-personal anonymous demographic information, such as age, gender, household
income, political affiliation, race and religion, as well as the type of browser you are using, IP
address, or type of operating system, which will assist us in providing and maintaining
superior quality service.

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs may also deem it necessary, from
time to time, to follow websites that our users may frequent to gleam what types of services
and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and
willingly provide to us by way of surveys, completed membership forms, and emails. It is the
intent of this site to use personal information only for the purpose for which it was requested,
and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when
we have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when
we have your consent to do so;
· To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time
we retain said information will be determined based upon the following criteria: the length of
time your personal information remains relevant; the length of time it is reasonable to keep
records to demonstrate that we have fulfilled our duties and obligations; any limitation periods
within which claims might be made; any retention periods prescribed by law or recommended
by regulators, professional bodies or associations; the type of contract we have with you, the
existence of your consent, and our legitimate interest in keeping such information as stated in
this Policy.

Use of Information Collected

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs does not now, nor will it in the future,
sell, rent or lease any of its customer lists and/or names to any third parties.

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs may collect and may make use of
personal information to assist in the operation of our website and to ensure delivery of the
services you need and request. At times, we may find it necessary to use personally
identifiable information as a means to keep you informed of other possible products and/or
services that may be available to you from www.relaxandretreathottubs.com

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs may also be in contact with you with
regards to completing surveys and/or research questionnaires related to your opinion of current
or potential future services that may be offered.

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs uses various third-party social media
features including but not limited to Facebook, Instagram and other interactive
programs. These may collect your IP address and require cookies to work properly. These
services are governed by the privacy policies of the providers and are not within TNT Spa
Movers, Inc Dba. Relax And Retreat Hot Tubs’ control.

Disclosure of Information

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs may not use or disclose the
information provided by you except under the following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of TNT
Spa Movers, Inc Dba. Relax And Retreat Hot Tubs.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Non-Marketing Purposes

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs greatly respects your privacy. We do
maintain and reserve the right to contact you if needed for non-marketing purposes (such as
bug alerts, security breaches, account issues, and/or changes in TNT Spa Movers, Inc Dba.
Relax And Retreat Hot Tubs products and services). In certain circumstances, we may use our
website, newspapers, or other public means to post a notice.

Children under the age of 13

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs’s website is not directed to, and does
not knowingly collect personal identifiable information from, children under the age of
thirteen (13). If it is determined that such information has been inadvertently collected on
anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure
that such information is deleted from our system’s database, or in the alternative, that
verifiable parental consent is obtained for the use and storage of such information. Anyone
under the age of thirteen (13) must seek and obtain parent or guardian permission to use this
website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications
from us by way of email or newsletters. To discontinue or unsubscribe from our website please
send an email that you wish to unsubscribe to info@relaxandretreathottubs.com. If you wish to
unsubscribe or opt-out from any third-party websites, you must go to that specific website to
unsubscribe or opt-out. TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs will continue
to adhere to this Policy with respect to any personal information previously collected.
Links to Other Websites

Our website does contain links to affiliate and other websites. TNT Spa Movers, Inc Dba.
Relax And Retreat Hot Tubs does not claim nor accept responsibility for any privacy policies,
practices and/or procedures of other such websites. Therefore, we encourage all users and
visitors to be aware when they leave our website and to read the privacy statements of every
website that collects personally identifiable information. This Privacy Policy Agreement
applies only and solely to the information collected by our website.

Notice to European Union Users

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs’s operations are located primarily in
the United States. If you provide information to us, the information will be transferred out of
the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US
Privacy became operational on August 1, 2016. This framework protects the fundamental
rights of anyone in the EU whose personal data is transferred to the United States for
commercial purposes. It allows the free transfer of data to companies that are certified in the
US under the Privacy Shield.) By providing personal information to us, you are consenting to
its storage and use as described in this Policy.

Security

TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs takes precautions to protect your
information. When you submit sensitive information via the website, your information is
protected both online and offline. Wherever we collect sensitive information (e.g. credit card
information), that information is encrypted and transmitted to us in a secure way. You can
verify this by looking for a lock icon in the address bar and looking for “https” at the
beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect
your information offline. Only employees who need the information to perform a specific job
(for example, billing or customer service) are granted access to personally identifiable
information. The computers and servers in which we store personally identifiable information
are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized
access, disclosure or modification of the user’s personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private
communications to build users’ trust and confidence in the internet and website use by
providing simple and secure access and communication of credit card and personal
information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then
you should refrain from further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and conditions shall mean that
you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our
website, please feel free to contact us at the following email, telephone number or mailing
address.

Email: info@relaxandretreathottubs.com
Telephone Number: 9722124635

Mailing Address:
TNT Spa Movers, Inc Dba. Relax And Retreat Hot Tubs
3625 N Central Expy Suite 200
Plano, Texas
75023

GDPR Disclosure:

If you answered “yes” to the question Does your website comply with the General Data Protection Regulation
(“GDPR”)? then the Privacy Policy above includes language that is meant to account for such compliance.
Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements
such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing
agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR
compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol
in place to handle a potential data breach. For more details on how to make sure your company is fully compliant
with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way
responsible for determining whether or not your company is in fact compliant with GDPR and takes no
responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in
relation to any GDPR compliance issues.

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not
knowingly collect personal identifiable information from them or allow others to do the same through your site.
If this is not true for your website or online service and you do collect such information (or allow others to do so),
please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid
violations which could lead to law enforcement actions, including civil penalties.
In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as:
(i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting
personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link
to your privacy policy anywhere you collect personal information from children; (iii) include a description of
parental rights (e.g. that you won’t require a child to disclose more information than is reasonably necessary, that
they can review their child’s personal information, direct you to delete it, and refuse to allow any further
collection or use of the child’s information, and the procedures to exercise their rights); (iv) give parents “direct
notice” of your information practices before collecting information from their children; and (v) obtain the parents’
“verifiable consent” before collecting, using or disclosing personal information from a child. For more
information on the definition of these terms and how to make sure your website or online service is fully
compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-onlineprivacy-
protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for
determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the
use you make of this Privacy Policy or for any potential liability your company may face in relation to any
COPPA compliance issues.